FAQs

Welcome to our FAQ page! Here are some of the most commonly asked questions about Catatan River:

Q: What is your company's return policy? A: We offer a 30-day return policy on most of our products. If you're not satisfied with your purchase, you can return it for a full refund or exchange.

Q: How long does it take for orders to be shipped? A: We typically process orders within 1-2 business days, and shipping times vary depending on your location. Please see our Shipping Policy page for more information.

Q: What payment methods do you accept? A: We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal.

Q: Do you offer international shipping? A: Yes, we offer international shipping to most countries. Please see our Shipping Policy page for more information on shipping rates and delivery times.

Q: How do I track my order? A: Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to track your package online.

Q: What if I have a problem with my order? A: If you have any issues with your order, please contact our customer service team and we'll do our best to resolve the issue as quickly as possible.

Q: Do you offer discounts or promotions? A: Yes, we occasionally offer discounts and promotions to our customers. Be sure to sign up for our newsletter to stay up-to-date on our latest offers.

Q: How can I contact your customer service team? A: You can contact us via email, phone, or live chat. Our customer service team is available Monday through Friday from 9am-5pm EST.

We hope this FAQ page has been helpful! If you have any further questions or concerns, please don't hesitate to contact us.